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Ordering FAQ’s

What currency is used for billing when I order? How can I calculate the conversion?

All prices quoted are in USA dollars. At the time of ordering, your credit card company will automatically perform the conversion for you. If you want to roughly calculate the currency conversion in advance, you can use the free calculator athttp://www.xe.com/.

What payment methods do you accept?

Placing an order online by credit card or by calling the toll-free number are the two fastest and most efficient methods of placing orders. We accept payment by Visa, Mastercard, American Express, Discover and Paypal. Contact us regarding any manual order request for more information.

What is Paypal? How does it work?

For those who are unable or do not wish to pay directly with a major credit card, paypal is a popular alternate secure online payment processing method (see www.paypal.com) that allows users to pay using a number of different methods including checking or other bank accounts, various credit cards, and other options. With a paypal account, you can order our products online by simply choosing this as your payment option.

How do I place an order if I do not have a credit card?

Besides credit cards, we do accept other methods of payment: Paypal (online account or e-checks),

I am concerned about ordering over the Internet. Is your site secure?

Yes, we use the highest available security methods for your complete peace of mind. VeriSign is a recognized leader in internet merchant security and provides the complete encryption and security for our online store. To date, after many years of providing online vaginismus products, we have never once had a security incident or security problem with any online transactions.

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